SAFETY-
YOUR SAFETY IS OUR HIGHEST PRIORITY. WE COMPLETELY MANAGE THE DELIVERY TO INCLUDE SETUP AND TEAR DOWN. IF ADVERSE WEATHER ARRIVES ON YOUR SCHEDULED DELIVERY DATE, WE MAY TAKE PRECAUTIONS TO ENSURE YOU AND YOUR FAMILY REMAIN SAFE AND MAY HAVE TO CANCEL. SOME OF THESE CAUTIONS INCLUDE WINDS GREATER THAN 15MPH AND THUNDERSTORMS.
INSURANCE
WE DONT PROVIDE MODIFICATIONS TO OUR INSURANCE POLICY. WE APOLOGIZE FOR THIS INCONVENIENCE. THANK YOU FOR YOUR UNDERSTANDING.
PLACING AN ORDER
TO PLACE AN ORDER OR GET A QUOTE IT MUST BE REQUESTED THROUGH OUR SITE. JUST “ADD” DESIRED ITEMS TO YOUR
“CART” THEN “VIEW CART”, FILL OUT THE INFORMATION FORM AND CLICK SEND. WE’LL REPLY SHORTLY WITH A QUOTE,
INVOICE OR MESSAGE OF UNAVAILABILITY FOR THE DESIRED ITEM/ DATE. THIS PROCESS ALMOST ELIMINATES ERROR FROM
BOTH PARTIES AND MAKES SURE YOUR EVENT GOES SMOOTHLY.
DEPOSITS & CANCELLATIONS
THERE IS A $50 DEPOSIT REQUIRED SEVERAL DAYS PRIOR TO YOUR EVENT. IF YOU NEED TO POSTPONE YOUR EVENT AFTER APPLYING A DEPOSIT YOU CAN USE YOUR DEPOSIT WITHIN ONE YEAR AS A RAINCHECK. 100% REFUNDS WILL BE AVAILABLE ANYTIME WE CANCEL FOR SAFETY REASONS.